/* iVos Workspace 6: scoped to authenticated dashboard families. */
.hz:has(.ws-shell),.ws-v6{--ws-paper:#f5f5f7;--ws-ink:#1d1d1f;--ws-muted:#626267;--ws-line:#e2e2e7;--ws-blue:#0066cc;--paper:#f5f5f7;--forest:#0066cc;--forest-soft:#0056ad;--line:#e2e2e7;--rp-bg:#f5f5f7;--rp-ink:#1d1d1f;--rp-ink-soft:#626267;--rp-line:#e2e2e7;--rp-accent:#0066cc;--rp-sidebar-w:254px;--bg:#f5f5f7;--ink:#1d1d1f;--mut:#626267;--qa:#0066cc;background:#f5f5f7;color:#1d1d1f}
.ws-shell,.ws-v6{font-synthesis:none}.ws-shell :is(a,button,input,select,textarea,summary):focus-visible,.ws-v6 :is(a,button,input,select,textarea,summary):focus-visible{outline:3px solid #0071e3;outline-offset:3px}.ws-shell :is(input,select,textarea),.ws-v6 :is(input,select,textarea){font-size:16px}
.hz .ws-shell{max-width:1680px;padding:0 32px 40px;margin:auto}.hz .ws-shell .pn-top,.hz .ws-shell .staff-head{min-height:88px;padding:18px 4px;margin:0;border-bottom:1px solid #e2e2e7;gap:20px;background:transparent}
.ws-shell .iv-brand-robot{width:44px}.ws-shell .hz-word{font-size:30px}.ws-top-role{font-size:13px;color:#626267;margin-inline-end:auto;border-inline-start:1px solid #d2d2d7;padding-inline-start:20px}.hz .ws-shell .pn-logout{display:flex;align-items:center;gap:8px;min-height:44px;padding:8px 14px;color:#515154;background:#fff;border:1px solid #e2e2e7;border-radius:12px}.ws-shell .pn-logout svg{width:18px;height:18px}
.hz .ws-shell .pn-body{grid-template-columns:254px minmax(0,1fr);gap:36px;padding-top:28px;align-items:start}.hz .staff-shell.ws-shell{display:grid;grid-template-columns:254px minmax(0,1fr);gap:0 36px}.hz .ws-shell .staff-head{grid-column:1/-1}.hz .ws-shell .staff-main{grid-column:2;padding-top:28px}.hz .ws-shell .pn-main{padding:0;min-width:0}
.hz .ws-shell .pn-nav,.hz .ws-shell .staff-nav{display:flex;flex-direction:column;position:sticky;top:20px;max-height:calc(100dvh - 40px);overflow-y:auto;background:#1d1d1f;border:1px solid #2f2f33;border-radius:20px;padding:18px 12px;gap:4px;color:#f5f5f7;scrollbar-color:#626267 #1d1d1f}.hz .ws-shell .staff-nav{margin-top:28px;grid-column:1;grid-row:2}.ws-shell .hz-nav-caption{color:#adadb4;font-size:11px;margin:8px 14px}
.hz .ws-shell .pn-nav-i,.hz .ws-shell .staff-nav-i,.hz .ws-shell .staff-nav-mi{min-height:46px;color:#d2d2d7;font-size:13px;border-radius:10px;padding:11px 13px;box-shadow:none;background:transparent;font-weight:400}.hz .ws-shell .pn-nav-i:hover,.hz .ws-shell .staff-nav-i:hover,.hz .ws-shell .staff-nav-mi:hover{background:#303034;color:white}.hz .ws-shell .pn-nav-i.active,.hz .ws-shell .staff-nav-i.active,.hz .ws-shell .staff-nav-mi.active{background:#fff;color:#1d1d1f;font-weight:600;box-shadow:none}.hz .ws-shell .pn-nav-i svg{width:19px;height:19px;color:inherit}.hz .ws-shell .staff-nav-grp{border-color:#3b3b40;margin-top:7px;padding-top:7px}.hz .ws-shell .staff-nav-grp>summary{color:#f5f5f7;font-weight:500}.hz .ws-shell .staff-nav-menu{padding:2px 5px 5px}.hz .ws-shell .staff-nav-badge{min-width:25px;height:25px;background:#69472c;color:#ffe4c7;border-radius:7px;font-size:11px}.hz .ws-shell .staff-nav-mi.active .staff-nav-badge{background:#fff0dc;color:#79520f}.ws-shell .staff-live-dot{background:#5ed0a2;box-shadow:none}
.ws-nav-search{padding:0 5px 13px;margin-bottom:6px;border-bottom:1px solid #3b3b40;display:none}.ws-ready .ws-nav-search{display:block}.ws-nav-search label{display:block;color:#d2d2d7;font-size:12px;margin:0 0 8px}.ws-nav-search input{width:100%;min-width:0;min-height:44px;padding:9px 12px;background:#303034;color:white;border:1px solid #515154;border-radius:10px;font:inherit;font-size:13px}.ws-nav-search input::placeholder{color:#b9b9c1}.ws-nav-search p{color:#d2d2d7;font-size:12px;margin:10px 0 0;line-height:1.9}[data-ws-nav] a[hidden],[data-ws-nav] details[hidden],[data-ws-no-results][hidden]{display:none!important}
.ws-shell .hz-context{padding:0 0 18px;margin-bottom:26px;border-color:#e2e2e7;font-size:12px;color:#626267}.ws-shell .hz-context details{z-index:5}.ws-shell .hz-context details[open]{max-width:min(450px,90vw);background:#fff;border:1px solid #e2e2e7;border-radius:14px;padding:16px}.hz .ws-shell .pn-h{font-size:34px;line-height:1.55;font-weight:700;letter-spacing:-.7px;margin-bottom:10px}.hz .ws-shell .pn-sub{font-size:14px;line-height:2;color:#626267}.ws-kicker{display:block;color:#626267;font-size:12px;margin-bottom:10px}.hz .ws-shell .ws-welcome{position:relative;min-height:225px;background:#fff;border:1px solid #e2e2e7;border-radius:22px;padding:34px 38px;margin:0 0 24px;gap:24px;overflow:hidden}.ws-welcome>div:first-child{position:relative;z-index:1}.ws-welcome .pn-welcome-sub{max-width:48ch;margin:0 0 13px}.ws-welcome-art{position:relative;flex:0 0 215px!important;width:215px;height:190px;overflow:hidden}.ws-welcome-art img{position:absolute;width:390px;max-width:none;height:auto;left:-45px;top:-34px}.ws-text-link,.ws-admin-help{display:inline-flex;align-items:center;gap:18px;min-height:44px;font-size:13px;color:#0066cc;text-decoration:none}.ws-admin-help{flex:none}.ws-shell .hz-admin-welcome{align-items:center;margin-bottom:30px}.ws-shell .hz-admin-welcome .hz-eyebrow{color:#626267;font-weight:400}.ws-shell .hz-admin-welcome p{font-size:14px;color:#626267}
.hz .ws-shell .pn-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1px;background:#e2e2e7;border:1px solid #e2e2e7;border-radius:18px;overflow:hidden;margin:0 0 30px}.hz .ws-shell .pn-stat{display:flex;align-items:center;gap:16px;border:0;border-radius:0;box-shadow:none;background:white;padding:26px 22px;min-width:0;min-height:123px;grid-column:auto;grid-row:auto;text-decoration:none;color:#1d1d1f}.hz .ws-shell .pn-stat-n{font-size:30px;line-height:1.5;color:#1d1d1f;overflow-wrap:anywhere}.hz .ws-shell .pn-stat-money{font-size:24px}.hz .ws-shell .pn-stat-l{font-size:12px;color:#626267}.hz .ws-shell .pn-stat-ic{width:38px;height:38px;padding:8px;background:#f5f5f7;color:#626267;border-radius:10px;flex:none}.hz .ws-shell .pn-stat--hero{background:#1d1d1f;color:#fff}.hz .ws-shell .pn-stat--hero :is(.pn-stat-n,.pn-stat-l){color:#fff}.hz .ws-shell .pn-stat--hero .pn-stat-ic{background:#ffffff17;color:#fff}.hz .ws-shell .pn-hero-addr{background:#ffffff15;color:#fff;font-size:11px;overflow-wrap:anywhere}.hz .ws-shell .pn-stat--warn{background:#fff9ef}.hz .ws-shell .pn-stat--danger{background:#fff4f4}.hz .ws-shell .pn-stat:hover{box-shadow:inset 0 0 0 2px #0071e340}
.ws-section-heading h2{font-size:21px;line-height:1.6;margin:0 0 6px;font-weight:600}.ws-section-heading p{font-size:13px;color:#626267;margin:0}.ws-priorities{margin:0 0 30px}.ws-task-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:20px}.ws-task{position:relative;display:flex;flex-direction:column;align-items:flex-start;padding:22px 20px;background:#fff;border:1px solid #e2e2e7;border-radius:16px;text-decoration:none;color:#1d1d1f;min-width:0}.ws-task:hover{border-color:#99bfe6}.ws-task-count{font-size:34px;font-weight:600;line-height:1.4;margin-bottom:14px}.ws-task strong{font-size:14px;font-weight:500;margin-bottom:5px}.ws-task>span:last-of-type{font-size:12px;line-height:1.9;color:#626267}.ws-task svg{position:absolute;top:25px;inset-inline-end:18px;width:19px;height:19px;color:#626267}.hz .ws-shell .staff-live-card{border-radius:18px;padding:25px 28px;background:#1d1d1f;box-shadow:none;margin-bottom:24px}.ws-shell .staff-live-sub{color:#d2d2d7}.ws-shell .staff-live-badge{background:transparent;padding:0;color:#d2d2d7}.ws-shell .staff-live-go{color:white}
.hz .ws-shell .pn-h2{font-size:21px;font-weight:600;margin:32px 0 17px}.hz .ws-shell .pn-qa{gap:12px}.hz .ws-shell .pn-qa-item{background:#fff;border:1px solid #e2e2e7;border-radius:15px;padding:20px 14px;min-height:110px;color:#1d1d1f}.hz .ws-shell .pn-qa-cta{background:#eaf3ff;color:#0056ad;border-color:#d3e4f8}.ws-shell .pn-qa-l{font-size:13px}.ws-shell .pn-qa-ic{color:inherit;background:transparent}.hz .ws-shell .pnp-c{background:#fff;border:1px solid #e2e2e7;border-radius:16px;padding:20px;box-shadow:none}.ws-shell .pnp-ic{color:#626267;background:#f5f5f7}.ws-shell .pnp-b b{font-size:16px}.ws-shell .pnp-b span{font-size:12px;color:#626267}.hz .ws-shell .pnp-go{background:#f5f5f7;color:#1d1d1f;border:1px solid #e2e2e7;min-height:44px}.hz .ws-shell .pn-order,.hz .ws-shell .staff-item{border:1px solid #e2e2e7;border-radius:14px;background:white;padding:20px 22px;box-shadow:none}.ws-shell .pn-order-meta{font-size:12px;color:#626267}.ws-shell .pn-order-addr{font-size:15px}.hz .ws-shell .pn-foot,.hz .ws-shell .pn-foot-support{margin-inline-start:290px;font-size:12px;color:#626267}.ws-shell .pn-foot{padding-top:30px}
.hz .ws-shell :is(.pn-card,.pn-box,.pn-form,.staff-box){background:white;border-color:#e2e2e7;border-radius:18px;box-shadow:none}.hz .ws-shell :is(.aw-input,.aw-select,.aw-textarea){background:white;border:1px solid #c7c7ce;border-radius:10px;min-height:46px;font-size:16px}.hz .ws-shell :is(.aw-btn,.pn-btn){border-radius:11px;min-height:44px;box-shadow:none}.hz .ws-shell .hz-table-scroll{border:1px solid #e2e2e7;border-radius:14px;background:white}.hz .ws-shell table th{font-size:12px;font-weight:500;background:#f5f5f7;color:#626267;padding:15px 16px;border-color:#e2e2e7}.hz .ws-shell table td{font-size:13px;padding:17px 16px;border-color:#ededf0}.ws-shell .pn-empty{padding:36px 24px;background:#fff;border:1px dashed #c7c7ce;border-radius:18px;color:#626267}.ws-shell .pn-notice{border-radius:12px}.ws-shell .pn-namenudge{border-radius:14px}.ws-shell .pn-pwanudge{background:#eef4fc;border-color:#d4e2f6}
/* Partner workspace: retain role-dependent navigation and every existing form. */
.ws-v6.ws-reseller .rp-sidebar{background:#1d1d1f;color:#fff;border:0;width:254px;flex:0 0 254px;height:100dvh;overflow:auto}.ws-v6.ws-reseller .rp-brand{padding:27px 24px;border-color:#3b3b40}.ws-v6.ws-reseller .hz-other-brand{color:#fff}.ws-v6.ws-reseller .hz-word>span{color:inherit}.ws-v6.ws-reseller .iv-brand-robot{width:40px}.ws-v6.ws-reseller .rp-brand-sub{color:#b9b9c1;margin-top:12px}.ws-v6.ws-reseller .rp-nav{padding:18px 14px;gap:4px}.ws-v6.ws-reseller .rp-nav a{color:#d2d2d7;font-size:13px;padding:11px 13px;min-height:46px}.ws-v6.ws-reseller .rp-nav a:hover{background:#303034;color:#fff}.ws-v6.ws-reseller .rp-nav a.active{background:#fff;color:#1d1d1f}.ws-v6.ws-reseller .rp-sidebar-foot{border-color:#3b3b40}.ws-v6.ws-reseller .rp-logout{background:#303034;color:#d2d2d7;border-color:#515154}.ws-v6.ws-reseller .rp-topbar{background:#fff;padding:25px 36px;border-color:#e2e2e7}.ws-v6.ws-reseller .rp-topbar h1{font-size:24px}.ws-v6.ws-reseller .rp-content{max-width:1500px;padding:32px 36px 64px}.ws-reseller-intro{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:28px}.ws-reseller-intro h2{font-size:28px;line-height:1.6;letter-spacing:-.7px;margin:0 0 9px}.ws-reseller-intro p{font-size:14px;color:#626267;margin:0;max-width:60ch}.ws-v6.ws-reseller .rp-kpis{grid-template-columns:repeat(3,minmax(0,1fr));gap:1px;background:#e2e2e7;border:1px solid #e2e2e7;border-radius:18px;overflow:hidden}.ws-v6.ws-reseller .rp-kpi{border-radius:0;border:0;box-shadow:none;padding:24px;min-width:0}.ws-v6.ws-reseller .rp-kpi.k-accent{background:#1d1d1f;color:#fff}.ws-v6.ws-reseller .rp-kpi.k-accent :is(.k-label,.k-value,.rp-note,a){color:#fff}.ws-v6.ws-reseller .rp-card{padding:28px;border:1px solid #e2e2e7;box-shadow:none;border-radius:18px}.ws-v6.ws-reseller .rp-btn-primary{background:#0066cc}.ws-v6.ws-reseller .rp-table th{background:#f5f5f7;color:#626267}.ws-v6.ws-reseller .rp-table td{padding:16px}.ws-menu-toggle{display:none}
/* Quality workspace. */
.ws-v6.ws-quality .qa-head{background:#1d1d1f;color:#fff;padding:20px 32px;border:0;gap:20px}.ws-v6.ws-quality .qa-head :is(a,.hz-other-brand){color:#fff}.ws-v6.ws-quality .qa-head .iv-brand-robot{width:42px}.ws-v6.ws-quality .qa-head .btn{color:#fff!important;background:#303034!important;border-color:#626267!important}.ws-v6.ws-quality .qa-head>a{display:inline-flex;align-items:center;min-height:44px;padding:7px 13px;border:1px solid #515154;border-radius:10px}.ws-v6.ws-quality .qa-wrap{max-width:1440px;padding:36px 32px 64px}.ws-quality-intro{margin-bottom:30px}.ws-quality-intro h1{font-size:34px;font-weight:700;margin:0 0 12px;line-height:1.6;letter-spacing:-.8px}.ws-quality-intro p{font-size:14px;color:#626267;max-width:75ch;line-height:2}.ws-v6.ws-quality .qa-card{border:1px solid #e2e2e7;border-radius:18px;padding:26px;background:white}.ws-v6.ws-quality .qa-card h2{font-size:22px}.ws-v6.ws-quality .qa-toolbar{padding-bottom:16px;border-bottom:1px solid #e2e2e7}.ws-v6.ws-quality .qa-toolbar input{min-width:0!important}.ws-v6.ws-quality .qa-toolbar :is(input,select){min-height:46px;max-width:100%}.ws-v6.ws-quality :is(.qa-gbtn,.qa-close-btn,.qa-prio-sel){min-height:44px}.ws-v6.ws-quality .qa-gbtn.is-on{background:#1d1d1f}.ws-v6.ws-quality table{min-width:850px}.ws-v6.ws-quality table th{background:#f5f5f7;color:#626267}.ws-v6.ws-quality table td{font-size:13px;padding:16px 14px}
/* App and conversation desk: maintain all hidden states and scrolling ownership. */
.ws-v6.hz-pwa{--bg:#f5f5f7;--card:#fff;--card-2:#f5f5f7;--ink:#1d1d1f;--soft:#515154;--faint:#626267;--line:#e2e2e7;--line-2:#c7c7ce;--forest:#0066cc;--forest-ink:#0066cc;background:#f5f5f7;color:#1d1d1f}.ws-v6.hz-pwa #screen-home{background:#f5f5f7}.ws-v6.hz-pwa .app-bar{background:#1d1d1f;color:#fff;border:0;padding-inline:28px;min-height:82px}.ws-v6.hz-pwa .app-bar .hz-pwa-brand,.ws-v6.hz-pwa .app-bar .hz-word,.ws-v6.hz-pwa .app-bar .mz-sub{color:white}.ws-v6.hz-pwa .app-bar-btn{background:#303034;border-color:#515154;color:#fff;border-radius:12px}.ws-v6.hz-pwa .site-select-wrap{background:#303034;border-color:#515154;color:#d2d2d7;padding:10px 13px}.ws-v6.hz-pwa .site-select{color:white;min-height:26px}.ws-v6.hz-pwa .site-select option{color:#1d1d1f;background:#fff}.ws-v6.hz-pwa .app-body{max-width:1100px;padding:38px 36px}.ws-v6.hz-pwa .view-title{font-size:30px;line-height:1.6;letter-spacing:-.7px}.ws-v6.hz-pwa .view-sub{color:#626267;font-size:14px;max-width:65ch}.ws-v6.hz-pwa :is(#change-form,#ticket-form,#reply-form){padding:28px;border:1px solid #e2e2e7;border-radius:20px;box-shadow:0 8px 25px #1d1d1f04}.ws-v6.hz-pwa .field{border:1px solid #c7c7ce;background:#fff;border-radius:12px;font-size:16px;padding:14px 16px}.ws-v6.hz-pwa .btn{background:#1d1d1f;color:white;border-radius:12px;min-height:48px;box-shadow:none}.ws-v6.hz-pwa .btn:disabled{background:#e5e5ea;color:#626267}.ws-v6.hz-pwa .btn-sm{background:#0066cc;border-radius:10px;min-height:44px}.ws-v6.hz-pwa .list-cap{font-size:18px;color:#1d1d1f}.ws-v6.hz-pwa .list-item{border:1px solid #e2e2e7;border-radius:14px;padding:22px;background:#fff}.ws-v6.hz-pwa .app-nav{background:white;border-color:#e2e2e7;gap:16px}.ws-v6.hz-pwa .nav-btn{color:#626267;border-radius:14px}.ws-v6.hz-pwa .nav-btn.is-active{background:#1d1d1f;color:white}.ws-v6.hz-pwa .empty{border-color:#c7c7ce;background:#fff;color:#626267}.ws-v6.hz-pwa .card{border:1px solid #e2e2e7;border-radius:24px;box-shadow:0 12px 45px #1d1d1f08}.ws-v6.hz-pwa .mz-inbox{border-color:#e2e2e7}.ws-v6.hz-pwa .mz-inbox-head{padding:24px;font-size:20px;background:#fff;color:#1d1d1f;border-color:#e2e2e7}.ws-v6.hz-pwa .mz-item{padding:21px 24px;border-bottom:1px solid #ededf0}.ws-v6.hz-pwa .mz-item.is-active{background:#edf4fc;box-shadow:inset -3px 0 #0066cc}.ws-v6.hz-pwa :is(.mz-body,.mz-thread){background:#f5f5f7}.ws-v6.hz-pwa .mz-th-top{min-height:80px;background:#fff;border-bottom:1px solid #e2e2e7;padding:18px 24px}.ws-v6.hz-pwa .mz-m{padding:16px 20px;border-radius:16px;background:#fff;border:1px solid #e2e2e7;box-shadow:none}.ws-v6.hz-pwa .mz-m.agent{background:#eaf3ff;border-color:#d3e4f8}.ws-v6.hz-pwa .mz-inp{border-top:1px solid #e2e2e7;padding:16px 24px calc(env(safe-area-inset-bottom) + 16px)}.ws-v6.hz-pwa .mz-inp textarea{background:white;border-color:#c7c7ce;font-size:16px}.ws-v6.hz-pwa .mz-send{background:#1d1d1f}.ws-v6.hz-pwa .mz-empty{color:#626267;font-size:15px}
@media(min-width:1400px){.ws-shell .ws-task-count{font-size:40px}.ws-shell .ws-task{padding:26px}}
@media(max-width:1150px){.hz .ws-shell{padding-inline:24px}.hz .ws-shell .pn-body,.hz .staff-shell.ws-shell{grid-template-columns:226px minmax(0,1fr);gap:0 24px}.hz .ws-shell .pn-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.ws-task-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.hz .ws-shell .pn-stat{padding:22px 18px}.ws-welcome-art{flex-basis:145px!important;width:145px}.ws-welcome-art img{left:-70px}.ws-v6.ws-reseller .rp-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.ws-reseller-intro{display:block}.ws-v6.ws-reseller .rp-topbar{padding:22px 24px}.ws-v6.ws-reseller .rp-content{padding:28px 24px}.ws-shell .pn-foot,.ws-shell .pn-foot-support{margin-inline-start:250px}}
@media(max-width:980px){.hz .staff-shell.ws-shell{display:block}.hz .ws-shell .pn-body{display:block;padding-top:18px}.hz .ws-shell .staff-main{padding-top:0}.hz .ws-shell .hz-nav-toggle{display:flex;width:100%;align-items:center;justify-content:space-between;background:#1d1d1f;color:#fff;border:0;border-radius:12px;min-height:48px;margin:0 0 20px;padding:12px 18px;font-size:14px}.hz .ws-shell>.hz-nav-toggle{margin-top:20px}.hz .ws-shell .pn-nav,.hz .ws-shell .staff-nav{position:static;max-height:65dvh;margin:0 0 24px;border-radius:16px;padding:18px}.hz.hz-enhanced .ws-shell :is(.pn-nav,.staff-nav):not(.hz-nav-open){display:none}.hz .ws-shell .pn-nav-i{display:flex;flex-direction:row;min-width:0;text-align:start}.hz .ws-shell :is(.pn-foot,.pn-foot-support){margin-inline-start:0}.ws-shell .pn-h{font-size:30px}.ws-v6.ws-reseller .rp-shell{display:block}.ws-v6.ws-reseller .rp-sidebar{width:auto;height:auto;position:static;overflow:visible}.ws-v6.ws-reseller .rp-brand{padding:18px 22px;display:flex;align-items:center;justify-content:space-between;gap:20px}.ws-v6.ws-reseller .rp-brand-sub{margin:0}.ws-v6.ws-reseller .rp-nav{display:flex;flex-direction:column;flex-wrap:nowrap;padding:18px;max-height:60dvh;overflow:auto}.ws-v6.ws-reseller.ws-ready .rp-nav:not(.ws-nav-open){display:none}.ws-v6.ws-reseller .rp-sidebar-foot{display:none}.ws-v6.ws-reseller.ws-ready .ws-menu-toggle{display:flex;align-items:center;justify-content:space-between;gap:16px;width:calc(100% - 40px);margin:0 20px 14px;min-height:46px;background:#303034;color:white;border:1px solid #515154;border-radius:10px;padding:10px 14px;font:inherit;font-size:13px}.ws-v6.ws-reseller .rp-sidebar{padding-bottom:1px}.ws-v6.ws-reseller .rp-topbar-logout{display:block}.ws-v6.ws-quality .qa-head{padding:18px 22px;gap:12px}.ws-v6.ws-quality .qa-wrap{padding:28px 22px}.ws-v6.hz-pwa .mz-inbox{width:310px}}
@media(max-width:600px){.hz .ws-shell{padding:0 16px 28px}.hz .ws-shell .pn-top,.hz .ws-shell .staff-head{min-height:76px;gap:12px;padding:14px 0}.ws-shell .iv-brand-robot{width:34px}.ws-shell .hz-word{font-size:25px}.ws-top-role{display:none}.hz .ws-shell .pn-logout{font-size:11px;padding:7px 10px}.hz .ws-shell .pn-h{font-size:27px}.hz .ws-shell .ws-welcome{padding:25px 22px;min-height:0;gap:0}.ws-welcome-art{display:none}.ws-shell .ws-kicker{font-size:11px}.ws-shell .hz-context{margin-bottom:20px;padding-bottom:14px}.hz .ws-shell .pn-stats{grid-template-columns:repeat(2,minmax(0,1fr));margin-bottom:25px;border-radius:14px}.hz .ws-shell .pn-main>.pn-stats--kpi>.pn-stat:first-child{grid-column:1/-1}.hz .ws-shell .staff-main>.pn-stats--kpi>.pn-stat:first-child{grid-column:auto}.hz .ws-shell .pn-stat{padding:20px 14px;gap:10px;min-height:115px}.hz .ws-shell .pn-stat-n{font-size:27px}.hz .ws-shell .pn-stat-money{font-size:20px}.hz .ws-shell .pn-stat-ic{display:none}.hz .ws-shell .pn-stat-l{font-size:11px;line-height:1.9}.ws-shell .hz-admin-welcome{display:block;margin-bottom:25px}.ws-admin-help{font-size:12px}.ws-section-heading h2{font-size:20px}.ws-section-heading p{font-size:12px}.ws-task-grid{gap:10px;margin-top:16px}.ws-task{padding:18px 14px;border-radius:13px}.ws-task-count{font-size:30px}.ws-task strong{font-size:12px}.ws-task>span:last-of-type{font-size:11px}.ws-task svg{width:16px;inset-inline-end:12px;top:22px}.hz .ws-shell .pn-qa{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.hz .ws-shell .pn-qa-item{padding:18px 12px;min-height:104px}.ws-shell .pn-qa-l{font-size:12px}.hz .ws-shell .pn-order,.hz .ws-shell .staff-item{padding:17px 14px}.hz .ws-shell .staff-live-card{padding:23px 20px}.ws-shell .staff-live-num b{font-size:32px}.ws-shell .hz-context details[open]{width:75%}.ws-v6.ws-reseller .rp-topbar{padding:20px 16px;gap:12px;flex-wrap:wrap}.ws-v6.ws-reseller .rp-topbar h1{font-size:22px}.ws-v6.ws-reseller .rp-content{padding:26px 16px}.ws-reseller-intro h2{font-size:26px}.ws-reseller-intro p{font-size:13px}.ws-v6.ws-reseller .rp-kpi{padding:20px 14px}.ws-v6.ws-reseller .rp-kpi .k-value{font-size:23px;overflow-wrap:anywhere}.ws-v6.ws-reseller .rp-kpi .k-label{font-size:12px}.ws-v6.ws-reseller .rp-card{padding:20px 16px;border-radius:14px}.ws-v6.ws-quality .qa-head .hz-other-brand{margin-inline-end:auto}.ws-v6.ws-quality .qa-head .who{font-size:12px}.ws-v6.ws-quality .qa-wrap{padding:26px 16px}.ws-quality-intro h1{font-size:27px}.ws-quality-intro p{font-size:13px}.ws-v6.ws-quality .qa-card{padding:20px 16px}.ws-v6.ws-quality .qa-toolbar :is(input,select){flex:1 1 100%!important;width:100%}.ws-v6.ws-quality .qa-card .row{gap:15px}.ws-v6.hz-pwa .app-bar{padding-inline:16px;gap:10px;min-height:76px}.ws-v6.hz-pwa .site-select-wrap{padding:8px;max-width:48%}.ws-v6.hz-pwa .app-body{padding:28px 18px}.ws-v6.hz-pwa .view-title{font-size:25px}.ws-v6.hz-pwa :is(#change-form,#ticket-form,#reply-form){padding:22px 16px;border-radius:16px}.ws-v6.hz-pwa .app-nav{padding-inline:18px;gap:10px}.ws-v6.hz-pwa .mz-inbox{width:100%}.ws-v6.hz-pwa .mz-th-top{padding:14px 16px;min-height:72px}.ws-v6.hz-pwa .mz-inp{padding:12px 16px calc(env(safe-area-inset-bottom) + 12px)}.ws-v6.hz-pwa .mz-msgs{padding:18px}.ws-v6.hz-pwa .mz-m{padding:13px 15px}}
@media(prefers-reduced-motion:reduce){.ws-shell *,.ws-v6 *{scroll-behavior:auto!important;animation-duration:.01ms!important;transition-duration:.01ms!important}}
@media print{.ws-nav-search,.ws-menu-toggle{display:none!important}.ws-shell .pn-main,.ws-shell .staff-main,.ws-v6 .rp-content,.ws-v6 .qa-wrap{color:black;background:white}}

.ws-shell .hz-admin-welcome .hz-eyebrow{display:none}

@media(min-width:601px){.ws-v6.ws-quality .qa-toolbar select{width:auto;flex:0 1 240px}.ws-v6.ws-quality .qa-toolbar input{width:auto;flex:1 1 280px}}
@media(min-width:601px){.ws-v6.hz-pwa .site-select-wrap{max-width:340px;margin-inline-start:auto}.ws-v6.ws-miz .app-bar-btn{margin-inline-start:auto}}
@media(max-width:600px){
 .hz .ws-shell :is(.pn-namenudge,.pn-pknudge){display:grid;grid-template-columns:minmax(0,1fr) 44px;gap:12px;padding:18px;align-items:start}
 .hz .ws-shell :is(.pn-namenudge-ic,.pn-pknudge-ic){display:none}
 .hz .ws-shell :is(.pn-namenudge-tx,.pn-pknudge-tx){grid-column:1;grid-row:1;min-width:0}
 .hz .ws-shell :is(.pn-namenudge-tx,.pn-pknudge-tx) b{font-size:13px;line-height:1.9}
 .hz .ws-shell :is(.pn-namenudge-tx,.pn-pknudge-tx) span{font-size:12px;line-height:1.9}
 .hz .ws-shell .pn-namenudge-x{grid-column:2;grid-row:1;min-width:44px;min-height:44px;padding:8px}
 .hz .ws-shell :is(.pn-namenudge-cta,.pn-pknudge>.aw-btn){grid-column:1/-1;grid-row:2;justify-self:stretch;min-height:44px;width:100%;order:0}
 .hz .ws-shell .pn-pknudge[hidden]{display:none!important}
}
@media(max-width:420px){.ws-v6.ws-app .app-bar{flex-wrap:wrap;padding-top:calc(env(safe-area-inset-top) + 12px);padding-bottom:12px;gap:10px}.ws-v6.ws-app .app-bar-btn{margin-inline-start:auto}.ws-v6.ws-app .site-select-wrap{order:3;flex:1 1 100%;max-width:100%;width:100%;margin:0}.ws-v6.ws-app .site-select{min-height:28px}}
.hz.iv-cinema:has(.ws-shell) .aw-shell{max-width:none;padding:0}